Category: letter

Easy Guideline Customer Service Apology Letter And The Guideline To Create It

As a customer service, it is very essential to provide the best service to the customers. But, there is a chance when you make a mistake. That is why we suggest you make a customer service apology letter in order to have a better performance in your workplace. If you are interested to make your own one, this article will surely provide an easy guideline for you. Check the explanation of this letter below.

What Steps You Should Take To Apologize Professionally?

Some steps you must know once you want to make an apology letter for your customer have been provided by us below. You can take a note if you think it is necessary.

Saying Sorry

The first step is you have to say sorry to your customer and mean it. This is really crucial because you never know how hurt you made toward your customer. Also, you can put a brief phrase to summarize your feelings.

Show Your Empathy

It is better if you are able to do this step. This will surely help the customer apology you easier because you can empathize with him/her condition for being treated not properly. You can also follow it up by admitting your action and willing to take responsibility.

Offer Amends (If Needed)

You are supposed to offer the amends if necessary in order to show your responsibility towards your customer. On the other hand, it is pretty important to make a promise to change, so there will be no bad treatment like this again in the future.

The Sample Of Customer Service Apology Letter

Here is the example that you can use as guidance to create your own apology letter.

Dear Mr. Barrack,

 

We, as named Home Art want to apologize profusely for our mistake we have done. In your last purchase from our team, you received a damaged statue and it is because we were not aware of the goods we sell. We would thank you for telling us about this.

You would receive your replacement statue on January, 30th 2021. We will send the receipt via email, so you can track down it accurately. If it has not arrived within that day, please feel free to contact us again as soon as possible. We are very sorry about the mistake, but regardless, we should able to handle this better with extra care in the future.

As our apology, we are sending you an extra coupon of 30% with no minimum purchase you can use for the next transaction. We hope this can go some way towards making amends.

Thank you for your patience and attention to make us grow and learn from this. We hope you will enjoy your goods and coupon.

Best regards,

 

Max Wilson

Manager of Home Art

All in all, this is the end of the customer service apology letter we have given above. We hoped this article can be helpful for you. Also, we hope the example can be useful guidance for you. Wish you all the best!

 

 

Implementation Of Business Promotion Letter And Its Example

When you are doing a promotion for your business, it is surely better to have a good plan in order to achieve the success. And for that, we suggest you create a business promotion letter as one of the solution. This letter should clearly inform about the main point about the business, how this will give the client a profit, and it also possible to help them to develop their skill in the business environment.

What Is The Importance Of Business Promotion Letter?

It is very clear that the development of a business always needs a promotion. One of the good ways to promote a business is through a promotion letter, where you can graciously promote your business and through a written message. This letter also reflects the way it is promising business or not through the written and the way you deliver the message. You may careful in writing this letter because it will impact on client candidates’ opinion about the business offered.

What Is The Effective Way For Business Promotion?

There are several steps in promoting your business wider such as advertisement, good offering, and any other. But the most significant aspect you should have is public relations and sponsorship (if it is possible). This is an easier your way to promote your business bigger with less money spent. But, the main benefit of public relations is to gain an engagement toward your client candidate. You may have a good market through your relations’ business and ask for help in promoting your startup business.

How To Write A Proper Business Promotion Letter?

Begin the letter with an introduction about yourself and your business. What your business offer, the date open, and else should be included in the letter. Use the persuasive tone in your letter that indicates your warm expression of welcoming the clients to try out your business offer. State any other positive benefit that would get by the clients if they interested to join or try your offering, and of course you could use hyperbole in this section.

An Example Of A Business Promotion Letter

Dear Dr. Pan,

My name is Mic Fondamette and I have a shoe care store that recently opened in your business area. I have been experiencing in shoe service and care for the last five years in HHC Service. I decided to upgrade and opened a store near your area. I look forward to being a beneficial neighbor and hope that we will have the same purpose in business.

I was officially certified in the shoe service and care when I was in charge of the HHC Service in the G City a few years ago. I was worked after I graduated from high school then continue in shoe service training for sixth months near after. Then right now, I decided to move to this city with all the experience I had and hopefully, I will make my life better here. Customers’ satisfaction always be my priority since I was being an employee in the recent company, unconsciously then nowadays it becomes my principal in every step that I made.

I respectfully hope that we could work together as a business partner and also a neighbor. I will encourage my customer to go to your store and you could do the favor back. If you willing to discuss this further, feel free to contact me at (123)-123-1234 and I look forward to your good response in developing our business together.

Sincerely,

Mic Fondamette
SSC Service Owner

At last, the business promotion letter is given above is hoped able to write your own one. Good luck!

 

 

Guide To Make Sales Resignation Letter

Working on a sales part usually make us down into thinking of looking for a different job, or maybe go back to continue the unfinished education or another personal reason for quitting the job. In this situation, you truly in a position where you can prove your professionalism as a good employee where you maintain your courtesy. To get a better understanding, we have provided a sales resignation letter and its example.

Why Is It Important To Address The Letter Before Quitting?

It is very crucial when you quitting your job without notifying your employer, especially when you do not really know better your employer. On the other hand, if you, for instance, knowing your employer better or it is your old friends or relatives this resignation letter may be optional but you had to tell your resignation face-to-face. But to keep your image, you may quit gracefully by hand in the letter to your employer.

Guide To Write A Sales Resignation Letter

There are few main aspects that you must include in the letter. These things are:

Formal Language

Prove your graciousness in quitting your job, address the letter with proper language and grammar. This way also to prove your professionalism as a good employee who respects the employer and company

State The Reason

It is pretty clear that if you want to resign from your job, you have to tell your reason. You can state your reason if it is possible, and try to engage your employer to make your employer understand your desire.

Gratitude

Express your personal feeling in a good way to the employer and company. Show your thanks for the experiences you had and the lessons you get from this job.

How To Write A Sales Resignation Letter?

Write at least three paragraphs that truly shows your consciousness about quitting your job. Include any important information that may be needed by the company, pay attention to the grammar used, then close the letter with a sincere expression of gratitude toward your employer and company or any other co-workers in the team.

An Example Of A Sales Resignation Letter

Dear Ms. Pinto,

I would like to let you know that I am resigning from my sales position at JD Company. I have considered taking my condition in a different way and that the decision I made is the best for both myself and the company. The last effective day of my work will be on March 16, 2012, then please accept this letter as my official two weeks’ notice of resignation. I truly appreciate your effort and patience who guide me since my beginning in the company.

I will certainly put my best effort into the last two weeks I have in the company and it also minimizes any inconvenience to JD Company. I would happy to take responsibility if there is any replacement training or selection candidate for my position. If you need any further information or discussion I would happy to receive the notification at may contact (123)-123-1234 or hiredlesy@gmail.com and I look forward to your message.

I truly enjoyed the work environment at JD Company, and of course, will miss everyone there. I appreciate all the lessons I had, and I am grateful for the great job that I had in the company. I wish the best for JD Company and success in the future. Thank you for the understanding regarding this decision I made.

Yours sincerely,

Chelsea D. Barlage

In conclusion, we hope this information can be your reference in writing your own sales resignation letter. Good luck!

 

Simple Timely Filing Appeal Letter Along With An Example

Insurance companies have a deadline for filing claims that are embedded in their contracts with providers. The timeline range can be flexible based on the contract with the provider. There is a probability of the first claim will be rejected after the timely filing limit, but when it is down into a mistake then, the provider or patient can address a timely filling appeal letter due to this issue.

How Do I Appeal A Timely Filing Appeal Letter?

Whenever you want to submit your appeal letter, factual evidence should be needed for supporting your statement due to the claim was already sent within the time limit. You need to ensure that all the documents included are factual. This is important to check all of the documents and to make sure that your claim is going out to the insurance companies and not getting a denial.

What Is Timely Filing Denial?

Claims denied usually leads to some error that appears in the claim. A common reason for this denial usually it is submitted with incorrect information. A minor error such as a misspelled identity, the wrong identification number can be issued by the insurance company that will make the document will be ignored until it getting a correction. In other cases, there also a time limit that was actually mentioned at the contract in the beginning and this is also important information to get your claim accepted.

How To Write A Good Timely Filing Appeal Letter?

The letter should include all the information needed regarding the patient. This information is identification number, claim numbers, patient’s identity, and date of service. Use formal business language in the letter. Then, the important part is when you state your reason for the appeal in the letter.

An Example Of A Timely Filing Appeal Letter

Dear Mr. Higgins,

This timely filing appeal letter is regarding the patient Gina Rodeep whose information is listed in the form above. I am appealing the timely filing due to the denial we received on Ms. Gina’s account on June 10, 2010. It appears that your records have not updated yet, because the timely filing limit H Group negotiated with X Insurance Company in our most recent contract signed on February 1, 2010, is 180 days from the date of service. We are no longer in the previous filing limit rule that was written in the previous contract.

Ms. Gina has seen in our office on 03-13-2010 for a — —- at which time Dr. Hilst Jam set and cast the — which healed properly with no surgery needed. We filed Mr. Gina’s claim on June 10, 2010, which was within our timely filing limit of 180 days specified in our most recent contract which came into effect on February 1, 2010. We kindly ask you to reconsider Claim 789 for this particular patient claim using.

For convenience, I have attached a signed copy of the contract dated February 1, 2010, between H Group and X Insurance Company together with the original copy of Claim 789 that was filed on June 10, 2010. Please contact me at the number or email address listed in the form if you have any questions or additional information.

Sincerely,

Grace Hill

May the explanation of this timely filing appeal letter can give you a good insight about writing down a new one. Hope this can be useful for your need for information.

 

 

 

Firefighter Recommendation Letter You Can Implement

If you want to get a higher position in a workplace, it is suggested to make a recommendation letter. For a firefighter position generally can be written by anyone, but there is a big possibility for the applicant being accepted if the letter written by the official firefighter who is still active in the department. Here is a simple guide about a firefighter recommendation letter along with the example.

What Qualities Make You To Be A Good Firefighter?

There are several requirements to make you look perfectly suitable for being a firefighter. These aspects also can help you in the duty where firefighters usually approach a difficult condition in between mind the fire problem or the victim’s morale circumstances (if there is any victim in the incident). The main traits that should firefighter have are good communication skills, teamwork, and physical fitness.

What Makes Those Aspects Important?

Obviously, a good firefighter always pays attention to their physical condition because this duty forces them to handle a condition that results in them exhausting. And also the duty relies on the teamwork that happens at that time being. Great teamwork play can make the duty work effectively and as much as possible minimize the loss of the incident. This teamwork usually supported by an intensive communication skill where the team play always up into the quick code or conversation in an emergency situation.

How To Write A Good Firefighter Recommendation Letter?

Honestly tell about the good traits owned by the person you recommend in the letter. State your opinion in a polite way and good language where you mention all the positive aspects of the person along with the evidence to support your letter to look convincing. In the last paragraph, emphasize your message by convey the recommendation of this letter and tell the reason why.

An Example Of A Firefighter Recommendation Letter

Dear Fire Chief,

Along with this letter, I would like to inform you about my recommendation for Han Finnete to be an official firefighter. We both know that his hustle in serving the fire department for the last 2 years made him worth the position. I witnessed him since the beginning where he constantly being a volunteer that always show his dedication, moreover he has a good trait where he can calmly handle fire and medical emergency without any mistakes. I believe he would be a prominent force in our department.

Han is certified with the EMT-P paramedic and Candidate Physical Ability Test (CPAT) which required in the requirement of being an official firefighter. He has two years’ experience in managing emergency medical treatment to victims in a disaster. He passed vision and hearing tests along with a criminal background check. It is obvious and I think that he already well-prepared for the written exam.

It is my pleasure to recommend Han Finnete for a position in the official firefighter team with this department. I can guarantee him that he would be a great help to this team since I was known him for many years which always shows good integrity and dedication toward something. If you want to discuss this further, do not hesitate to call me at (123)-123–1234 or at neuronweasley@gmail.com.

Sincerely,

Weasley N. Neutron,
Firefighter 13th Precinct
City Fire Department

Hope this article can be a good help for your need in understanding this firefighter recommendation letter better. Do not hesitate to edit the example based on your needs. Good luck!

 

 

 

The Best Dean Recommendation Letter and its Sample

In some points of your life, you might need a recommendation letter to continue your study, find a job or pursue another life goal. As a result, it can be given to the students, an employee or even someone that applies to a specific higher position such as dean in a university or company manager. Here, you will read a dean recommendation letter sent by someone with trustable background to promote an individual to be a dean.Also, you will read the format of recommendation in general and the difference between recommendation and reference letter. Is it true that they are both used interchangeable? Keep on reading!

Recommendation Letter vs Reference Letter

If you are about to write one but does not know the difference then you come to the right place. Recommendation letter is a formal letter written specifically to recommend someone to have the specific position, for example a faculty dean. Recommendation letter is sent to the institution that asks for the letter. Reference letter is slightly different as it is given to the individual being referenced within the letter. The content is more general and it is usually for an academic-related or employment-related matter. This letter is not typically sent to the institution who requested it.

Format of Dean Recommendation Letter

All the recommendation letter has the similar format, including the dean recommendation letter. It is started with the recommendation and the name of the person being recommended. The brief reason as why the individual is worth the recommendation is stated after that. Then, it continues with more thorough and detailed explanation about the achievement of the individual. It closes with providing the contact number of someone who writes the recommendation.

Sample of Dean Recommendation Letter

Below is a dean recommendation letter written by a leader of university community. You can check the letter as a reference.

Dear Dr. Douglas,

I am writing this letter to recommend Dr. Richardson Abby as a faculty dean in the BCD University. I have been working with Dr. Richardson for 10 years and I know him well to be able to expand his career in a wider scope. He has proved us with his skills and ability during his career here and I believe he can be an ideal candidate for BCD University.

During his career with us, he has contributed to the improvement quality of our university community. He shared his knowledge especially in research field and encouraged us to be more active in doing research based on our respective specialty. He also actively held the seminar regarding the importance of research to the students, staffs, and lecturers. Shortly, our university has our reputable research journal under his assistance.

Dr. Richardson has also shown his passion in his teaching work and he is a well-liked figure by everyone in the university community, from students to lecturers. Not only in academic, Dr. Richardson always reminds the students to work on the actions and attitude and he is a good role model in as he is a respectful figure who is able to blend with everyone. He does not only improve the academic quality but also the students’ character and we are proud of working with him in the past 10 years. If you have further questions, you can contact me at 123-345-567.

Sincerely,

 

Dr. Oliver Johnson

Hopefully the dean recommendation letter above can help you in getting more ideas and start writing one.

 

A Professional Guidance to Write 30 Day Rental Termination Letter

In a business, there is a situation that either party can decide to terminate the contract because of a specific reason. The example can be seen from the contract between the landlord and tenants. If one party decides to cancel the agreement, there must be a termination letter as a formal letter to inform the other side. For landlords and tenants, usually the termination letter is written in prior 30 days which is called as 30 day rental termination letter. Here, you will see how to rental termination letter is written from a landlord to one of his tenant along with the format of the letter.

What is 30 Day Rental Termination Letter?

Basically, this is a formal letter sent by one side to inform about the cancelation of the contract between the two parties. In landlord – tenants’ case, the 30 day notice of termination letter is usually called as lease termination letter. This term has positive meaning as it means as the ending of the lease. It is different from eviction, that means as removing the tenants who are supposed to leave but still decide to stay. As the landlord, the terms should not be used interchangeably as these have two different meanings.

Letter Format of 30 Day Rental Termination

Usually, the lease termination letter is sent in a formal tone by informing the letter intention right from the start, completed with the termination date. Explain to the informed party that the letter acts as the 30 days prior notice. It continues with the reason of contract termination and the phone number or email to contact if there are further discussion required. The letter has to be written in a genuine, concise, and professional way. Give detailed facts without exaggerating the situation. Make sure to write the letter beforehand and send it before it comes to the 30 day prior notice time.

Sample Letter of 30 Day Rental Termination

Below is the rental termination letter sent by a landlord to one of his tenants to end the lease. The letter is sent right before the 30 day prior period.

Dear Mr. David,

With this letter, I am informing you that I will be terminating the contract of month-to-month lease with you. Please accept this letter as a 30-day rental termination prior notice. This is effective as 1 March, 2014.If you do not vacate per the date above, the landlord will be allowed to move your belongings out and take over the room or building.

It is unfortunate that I have to terminate the lease contract but I have discussed with you about the rules violation you have made last month and I still do not see any improvement until today.I saw you bring two dogs inside the buildings and I have received complain since then from your neighbors. They said it was too loud especially during the night. It has always been the rule that anyone cannot bring pet inside and you violate it.

The second reason is because of the garbage that you have not thrown in the proper place but rather you put in front of the room for days and it is caused unpleasant smell for everyone. You told me that you want to take it out with you but it has never been done.

The two reasons have taken me to decide to terminate the contract with you. If you have further questions, please contact me at 111-222-333.

Sincerely,

 

Jackman Green

The letter above shows that the tenant violates the rules and it caused the landlord to terminate the lease rental. Hopefully, it helps you as the references.

 

The Best Recommendation for Dental Hygienist Reference Letter

When visiting a dentist, a patient is often taken care by someone in the room other than the dentist itself who is called as a dentist hygienist. The role of dental hygienist is important to help the work of the doctor in examining the patient so finding the right person for this job is crucial. If an individual has been having this position for a while anddoes a great job, it is often that the dentist usually writes a dental hygienist reference letter. The purpose of this letter is to recommend the dental hygienist for another job.

Differences between Dental Hygienist and Dental Assistant

The two terms might interchangeable but actually it is two different things. Dental hygienist is responsible for cleaning patient’s teeth and giving preventive education of how to take care the teeth. They can also perform x-ray to the patients and perform the job by using the specialized dental tools. While dental assistant is performing the patient care and the administrative work for the hospital or clinic. It takes them to prepare the dentist instrument, arrange the patient’s appointments, managing the billings, etc. Although the jobs are quite the same, both terms are not interchangeable in some ways.

Format of Dental Hygienist Reference Letter

In writing a dental hygienist reference letter, usually there is a format needs to be followed. Basically, it is the same like any other reference letter where the beginning starts with the recommendation from the dentist. Below is the sample letter that can be as a reference if you are in need to write the dental hygienist reference letter.

Dear Dr. Chris,

I am writing this dental hygienist reference letter to recommend Gladys Abbey for the dental hygienist in your clinic. She has worked with me for nearly four years and she has been a great hygienist staff in my clinic since the beginning. Unfortunately, she has to move back to her hometown to accompany her mother who lives alone after her father passed away. She has no other closerelatives that can take care of her mother.

Right from the start, Gladys is a dental hygienist who is excellent, hardworking, and dedicated to her responsibility. She proves that she is the best in doing her job. She is quick but always does her job correctly even without my assistance. She is also well-liked character in the clinic as she is able to blend in with everyone and I never heard any unpleasant rumor.

Some patients tell me that they always feel comfortable when Gladys is in charge in the room. She knows how to deal with all patients, from children to adults, even difficult patients. She also promotes the healthy lifestyle for better teeth condition to the patients in the clinic and sheactively joins some medical seminar to expand her skills. I am having mixed feeling of her leaving but I believe she will do her best whenever she is and I am sure she will do the same or even better in your dental clinic.

If you have further questions regarding Gladys, please contact me at 333-444-555. I would answer it immediately.

Sincerely,

 

Dr. Steven Romary

The dental hygienist reference letter above is complete in showcasing the positive side of the hygienist staff. We hope it helps you.

 

A Sample Of COR Appointment Letter

The term COR is an acronym of Contracting Officer Representative. The person who works in this position has a task to oversee the administrative and technical aspects of the contract. When there is a complex contract, a COR is assigned to check and oversee it. If a person is pointed to hold this position,  he or she will get the COR appointment letter very often.

How Important Is A contracting Officer’s Representative?

The COR plays an important role to make sure the contractor will commit to the contract assigned. In short, they are the liaison representative from the government or private contractor.

How To Write A COR Appointment Letter?

Just like writing a formal letter. The   COR appointment letter has several important parts such as designation, exclusion, responsibilities, and statements related to consequences when the parties violate the contracts. This document letter acts as the legal document which means someone can resolve the issue in front of the court.

The Sample Of COR Appointment Letter

On this page, we provide you a sample of the COR appointment letter. This letter is to inform the individual that he or she has been pointed to work on a specific project as a contractive officer representative.  This letter also addresses the importance of provisions understanding and it is advised to ask the professional experts before assigning. Check the following example to help you get a better understanding of this.

Dear Mr. Fleming,

Through this letter, I would like to inform you that you have been selected as the Contracting Officer Representative for the ABC project with the contract number _________. I have enclosed the document related to the COR responsibilities and also limitations. Please do keep in mind that you will read it carefully and have a full understanding of the document. This contract may be changed when all the parties concern to make changes.

About the responsibilities and Limitations, documents specify the items that are on your handle. Some of the items included are monitoring the contractor’s performance, developing the contract specifications, making sure the projects run according to schedules, making sure the project is on the budget, communicating issues related to contract as well as schedules.

Some responsibilities are out of your authority such as soliciting proposals, making a commitment with other parties, executing agreements that out of your contracts, and many more. All of the details are written on the document.

If you have questions related to this matter, please don’t hesitate to contact me at

(555)555-555 or contact me by email at elenoir@email.com. Please reach me within 48 hours after receiving this letter.

As a note, we take any violation seriously so please have a full understanding of anything stated in this document.

Sincerely,

 

Mrs. Bahren Daud

Contracting Officer

Harrison Company

The example COR appointment letter above is a simple sample that you might need to read if you are curious how this letter looks like. The sample above is editable so please use it wisely.

How To Write An Effective Job Application Letter

With the fierce competition in the job market, skills and qualifications are not enough. You need to convince the employer that you are qualified. One of the ways is writing a professional job application letter. This is like the first thing to do to win the competition at the first level. On this page, we would like to show you a simple and effective job application letter.

What Is A Job Application Letter?

A job application letter is also called the cover letter. This a part of resume which showcases your main skills and qualification. With this cover letter, you can ensure your employer read further about your skill and pass you to the next level of the screening process. In short, the cover letter is the main selling tool that your employer should pick you as the employee.

How To Write A Job Application Letter

Never copy a resume

A cover letter is like a sales pitch. You are not suggested to copy the cover letter as it will make you less professional. If you want the employer to look at you as a strong candidate, make sure to write your style.

Make a tailored job application letter

What we mean with the tailored application letter is making it effective and emphasizing why you are a strong candidate for the job. You need to match your qualification, experience, and skills related to the job.

Be professional

A hiring manager expects to see information briefly so they would love to find an effective cover letter. Make sure you include the necessary information and use formal language.

Always follow business letter format

Some people write a cover letter with an informal tone which is likely moved to the trash bin. If you don’t want to end up at the same place, ensure to write this letter in the business format.

Hard copy or email?

You need to know when you have to send your resume by email or mail. In this digital era, some hiring managers prefer reading your hardcopy file as it is easier for them to skim your resume. Make sure you read the job vacancy and requirements carefully.

The Example of Job Application Letter

Dear Ms. Hellen,

Based on your job vacancy advertisement on jobseeker.us, I would like to apply as a digital marketing specialist in ABC company. I read the job vacancy carefully and I believe I have the skills, experience, and requirements matched with what you are looking for.

I have a 3-year experience in handling SEO and SMO in  XYZ company. My past responsibilities were handling social media promotion such as using FB and Instagram Ads and maintaining the SEO performance for the online store.

I possess strong communication skills and I have a good relationship with my team from and other departments. I am good at analyzing and excellent at turning data into simple language so it will be easier to be understood.

Through this letter, I hereby enclosed my resume and other necessary files. I would appreciate it if we can meet through an interview. If you have anything to discuss, you can contact me at (555)555-555 or email me at elenour@email.com. I can’t wait to hear from you.

Respectfully

 

Elenor Wood

Enclosure: Resume